Account

Delete your DiiL account

You can delete your account in the app, or on this page with your phone number and a code we send by SMS. Deletion is immediate and cannot be undone.

The quickest way: in the app

Open DiiL and go to Profile → Privacy & security → Delete account, then confirm.

If you no longer have the app, use the form below. You need access to the phone number of your account to receive the code.

What is deleted

Straight away, we delete or anonymise:

  • your phone number, display name, @username, bio, date of birth and profile photos;
  • your email address, if you are a mini app developer;
  • your last-seen time, notification tokens and interface language;
  • your block list, and the names and photos you saved for contacts;
  • your connections to mini apps;
  • your usage events. Calls disappear from your call history.

Your account can no longer be used, and you are signed out on all your devices.

What stays

  • Messages and files you sent stay in the chats and groups of the other participants, because they are part of their conversations. They are shown as sent by "Deleted account". A call stays only in the other participant's history.
  • Reports you made and reports about your account or content, with copies of the reported messages: 1 year after the report was last handled.
  • Support conversations: 1 year after the last message.
  • Login code records and SMS delivery logs: until they expire after 90 days.
  • If your account was restricted for breaking the rules, a record of that, for appeals.
  • For developers, the record of accepting the Developer Agreement.
  • Data in backups, until the backups expire after 14 days.

See section 9.1 of our Privacy Policy for details.

Delete your account without the app

This form needs JavaScript. You can also delete your account in the DiiL app:Profile → Privacy & security → Delete account.